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Privacy Policy

Information about the protection of your personal data

Last updated: November 2025

Responsible

Balane GmbH, München

Your Data

Only processed with your consent

Retention

Only as long as necessary

Encryption

SSL/TLS secured transmission

Responsible Party

The responsible party for data processing on this website is:

Balane GmbH

Balanstraße 84

81541 München

Deutschland

contact@balane.tech

SSL/TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Data Collection on This Website

Cookies

Our website uses so-called "cookies". Cookies are small data packages that do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device.

We use the following types of cookies:

Necessary Cookies

Essential for website operation (e.g., cookie consent)

Analytics Cookies

Help us understand how visitors use the website

Marketing Cookies

Used for personalized advertising

You can adjust your cookie settings at any time via the "Cookie Settings" link in the footer.

Server Log Files

The provider of the pages automatically collects and stores information in server log files, which your browser automatically transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address (anonymized)

This data is automatically deleted after 7 days.

Analytics Tools

Mautic (Self-hosted)

This website uses Mautic for user behavior analysis. Mautic is self-hosted by us, meaning no data is transmitted to external third parties.

Server location: https://mautic-production-0fe1.up.railway.app

Data collected (only with your consent):

  • Pages visited and time spent
  • Referrer (where you came from)
  • Device information (browser, operating system)
  • Anonymized IP address
  • Click behavior

Affiliate Programs

We participate in affiliate partner programs. When you make a purchase through an affiliate link, we receive a commission. This does not result in any additional costs for you.

Affiliate links are marked with an asterisk (*) or the note "Advertisement".

Participating partners:

  • Amazon PartnerNet (EU: amazon.de, amazon.at)
  • Amazon Associates (US: amazon.com, UK: amazon.co.uk)

When you click on an affiliate link, data is transmitted to the respective partner (see their privacy policy).

Data Retention

We only store your data for as long as necessary for the respective purpose or as required by legal retention obligations:

Cookie settings1 year
Analytics data26 months
Server logs7 days
Support requests3 years

Your Rights

You have the following rights regarding your personal data:

Right to accessArt. 15 GDPR

You can request information about your stored data

Right to rectificationArt. 16 GDPR

You can request correction of inaccurate data

Right to erasureArt. 17 GDPR

You can request deletion of your data

RestrictionArt. 18 GDPR

You can request restriction of processing

Data portabilityArt. 20 GDPR

You can receive your data in a common format

Right to objectArt. 21 GDPR

You can object to processing

Withdrawal of Your Consent

Many data processing operations are only possible with your explicit consent. You can withdraw consent you have already given at any time. The legality of data processing carried out until the withdrawal remains unaffected by the withdrawal.

How to withdraw your consent:

  • Cookie settings: Click on "Cookie Settings" in the footer
  • By email: Write to us at contact@balane.tech

Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority about our processing of your personal data. The supervisory authority responsible for us is:

Bavarian State Office for Data Protection Supervision (BayLDA)

Promenade 18, 91522 Ansbach, Germany

Data Protection Contact

For data protection inquiries, please contact:

contact@balane.tech